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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Kilihote

March 20, 2026

5  out of  5
rating by Mark Kilihote
"I have been with State Farm since I got my first driver's license. We have always had great customer service and they have always met our insurance needs. I am 66 y.o. So a lifetime."
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Jordan Phillips

March 15, 2026

5  out of  5
rating by Jordan Phillips
"I was concerned about the storm coming in tonight, so I reached out to Julia. Even though it was Sunday, she went above and beyond to help me get my camper insured."
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Nina Shoup

March 10, 2026

5  out of  5
rating by Nina Shoup
"Tracey is very knowledgeable is very polite and has great customer service. I have used Jim Garren State Farm for many years and am greatly satisfied."
We responded:
"Thank you for the review and thank you for your loyalty. I do think I have the best staff in the insurance business."
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dakota payne

March 5, 2026

5  out of  5
rating by dakota payne
"Very helpful and informed me in time of need"
We responded:
"Thanks for the review. My staff is the best in the insurance business."
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Tina Layne Hall

February 20, 2026

4  out of  5
rating by Tina Layne Hall
"They are the easiest and cheapest and best insurance I have ever dealt with"
We responded:
"Thanks for the positive feedback"
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Shane Moses

February 20, 2026

5  out of  5
rating by Shane Moses
"Great customer service."
We responded:
"Thanks, I have the best staff in the insurance industry"
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Diane Campbell

February 2, 2026

5  out of  5
rating by Diane Campbell
"Julia went above and beyond to get my home insurance reinstated. She really made a difference and went out of her way to calm me down and help me realize I can handle this."
We responded:
"Hey Diane, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. We look forward to keeping up the great work! Please let us know what we can do for you in the future. Yes Julia is the best."
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Chris Rankin

January 26, 2026

5  out of  5
rating by Chris Rankin
"Always very helpful and very friendly"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kristy Vinson

January 20, 2026

5  out of  5
rating by Kristy Vinson
"The staff is always there to help me with my needs. Mr. Garren has a wonderful group of ladies. Highly reccommended!"
We responded:
"You are correct they are a wonderful group of ladies. 'The best in the insurance business."
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Gerra Bishop

January 20, 2026

5  out of  5
rating by Gerra Bishop
"Amazing service. Always willing to help me. Every claim has been easy. Can’t say enough great things about the women who work here."
We responded:
"Dear Gerra, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!"
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Courtney Harvey

January 19, 2026

5  out of  5
rating by Courtney Harvey
"Traci was on top of getting insurance on my new car!"
We responded:
"Hello Courtney, thank you for taking the time to share your experience. Traci is the best."
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Jennifer Erskine

January 19, 2026

5  out of  5
rating by Jennifer Erskine
"We love the entire staff at Jimmy Garren State Farm in Dunlap! We’ve been with State Farm for many years in California and still have a home and multiple policies there. Moving several policies to Tennessee was incredibly easy, and the team made us feel welcomed like family."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Miranda Hicks

January 19, 2026

5  out of  5
rating by Miranda Hicks
"Everyone there is so helpful! Anytime I have questions, they are always quick to respond! I would highly recommend them."
We responded:
"Miranda, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. See you soon!"
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Kathy B

January 19, 2026

5  out of  5
rating by Kathy B
"Stacey is the most amazing agent at Jimmy Garren's State Farm! She is always kind and accepts all of my challenging questions with a smile! She goes the extra mile to ensure that all of my shenanigans are covered with the best policy available!!!"
We responded:
"Thanks for your review. You are correct Stacey is the best."
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Timothy Hutcheson

January 16, 2026

5  out of  5
rating by Timothy Hutcheson
"I can’t imagine not having jimmy ferret stuff especially Juila Johnson. She goes above her job"
We responded:
"Timothy, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! "
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Misty Pierce

January 15, 2026

5  out of  5
rating by Misty Pierce
"Everyone in the office is so polite! They're always helpful and if I'm ever running late and trying to call them to make a payment they will even waive the fee if they miss my call. They're always prompt an attentive. Love my local office!"
We responded:
"Dear Misty, Thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon."
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Kimberly Knost

January 13, 2026

5  out of  5
rating by Kimberly Knost
"This office is excellent and always helpful and friendly"
We responded:
"Thanks for the review. My staff is the best in the insurance business."
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Lisa Green

January 2, 2026

5  out of  5
rating by Lisa Green
"The girls in this office always show kindness and respect and I appreciate that."
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Burt Millsaps

December 31, 2025

5  out of  5
rating by Burt Millsaps
"Staff are always prompt and incredibly nice. Office is always clean and pleasant smelling."
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Terry Gray

December 31, 2025

5  out of  5
rating by Terry Gray
"Wonder customer service!"
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Pansy Burch

December 31, 2025

5  out of  5
rating by Pansy Burch
"Agent Jimmy Garren and his staff are very knowledgeable about the products they offer. His staff Julia, Stacey and Traci are great also! I wouldn’t go anywhere else! I have been with them for 26 years."
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Krysten Howard

December 31, 2025

5  out of  5
rating by Krysten Howard
"The absolute best hands down!!!"
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Katelyn Harvey

December 30, 2025

5  out of  5
rating by Katelyn Harvey
"We are always pleased with the office and their willingness to help with any questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Timothy Layman

December 29, 2025

5  out of  5
rating by Timothy Layman
"Great service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amanda Thompson

December 29, 2025

4  out of  5
rating by Amanda Thompson
"Very friendly and helpful staff. Always ready and willing to help."
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."